Financial Services

Do you want to be known as the best company offering financial services? Banks, credit card companies, investment funds, or insurance policies of any kind are all welcome to participate in this category. Entrants will demonstrate how they have raised standards and built trust with their clients over the past year.

Government Services

Citizen happiness has never been taken more seriously as the government entities all over the world are optimising their services to improve the experience of their customers. If your public sector organisation has had great success in fulfilling its objectives, in any area of government, this category is for you.

Real Estate

If you have achieved outstanding results in the property sector, delivering great results for your clients and expanding your business, this award is for you.

Automotive, Travel and Transport

This category gathers all companies related to moving people and goods from one place to another, starting from car manufacturers, all the way to transport and travel agencies.

Telecommunications and Information

A category for telecom and information companies engaging their customers through phone, radio, TV or online channels.

Marketing, Social Media and Brand

This is for organisations that have prepared thorough, engaging and well-planned marketing or social media campaigns that increase awareness, brand loyalty, generate leads, and improve commercial performance.

Online and Mobile Experience

For those who have enhanced the online and mobile experience by taking full advantage of advanced digital technologies.

Best Place to Work

To win this category, your company must excel at attracting and retaining staff. If your organisation has created a rewarding, engaging and supportive network where employees feel trusted and valued, this is the award for you.

Employee Engagement

Are you one of the companies that realise enhancing the employee engagement leads to happier workers, better customer experience and better commercial results? We want to recognise that progress!

Wellbeing & Health

This category is open to businesses that promote health and general well-being at work in a serious and responsible manner. With growing awareness of the negative impacts of stress in the workplace, judges will look for evidence of positive action towards stress management and innovative initiatives to promote well-being and reduce stress.

Social Impact

If your business makes a positive social difference in the local or wider community, this award is for you. This category gathers the best in corporate social responsibility.


We believe in long-term sustainable profitability: this award recognises businesses acting with the future in mind, both environmentally and commercially.

Strategy, Change and Transformation

This category is for individuals or organisations that have changed or transformed their business in a positive manner through a specific programme.

Customer Experience & Happiness

This is for companies delivering an outstanding customer experience, taking steps to place customers at the heart of what they do, all with a goal of increasing overall customer happiness.

Best Startup

To be eligible for this category, your business or enterprise must have started in the last four years (2016). You must have demonstrated a high level of entrepreneurship and vision to establish yourself in your marketplace.

Best New Product

If your organisation has brought out a new product that has taken the marketplace by storm, this award is for you!

Team of the Year

This rewards teams whose togetherness and hard work has resulted in a significant positive impact on an organisation’s performance. Entering or winning this category is a great way to boost morale and celebrate outstanding teamwork.

Entrepreneur of the year

If you’re someone who has led a startup business that has focused on a market opportunity, developed a solid business model and delivered great results, you know who you are! This is a fantastic opportunity for your innovative ideas and practices to be recognised.

Inspirational Female Leader

The category where all female leaders can showcase their amazing initiatives, leadership skills and commercial results.

Inspirational Leader

The category where all leaders can showcase their amazing initiatives/ leadership skills and commercial results.

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