Meet the Judges

We are the only Awards where judges can apply for the position, but still have to go through a thorough screening process. Only the best will be selected to judge.

Becoming a judge is a fantastic opportunity to learn about the latest business developments, network with other professionals and offer your feedback on the entries.

And our judges really enjoy the experience: 100% of those surveyed after last year’s UK Customer Experience Awards expressed satisfaction with the overall experience!

Many return each year, to see how the industry has moved forward and what new ideas are circulating.

This year, we’ve also founded The Judge Club, where our most experienced judges get together to review the judging process and make recommendations for future improvements.

Meet the Judges from 2020

Edmund Bradford

Managing Director

Alex Circei

CEO & Co-Founder

Amer Bitar

Strategy & Cross-Cultural Management Consultant

Beata Green

Strategy Director

Berc Cubukciyan

Management Consulting Senior Manager, Angel Investor

Dr. Arsalan Sami

Business Development Director - Middle East, Africa, India, Pakistan

Faran Niaz


Fleur Hicks

Managing Director

Jessica Reyneke

Head of Product

Lang Mei


Lydia Miller

Sr. Director Strategy & Analytics

Marius Ghios

Customer Experience Manager

Mark Wai


Ms Nusrat Shah


Nicolas Rubeiz

Managing Director

Peter Chapman

Director of Consulting

Priyadarshinee Awatramani

Head – Client Experience

Rima H Ahmed

CFO & Regional Director

Sibel Temirci, MBA

Customer Relations Supervisor

Susan Balint (LCC)

Owner, Global Leadership Developer, CEO Coach

Trent Larson

Director & Board Member

Victor Zhang


Winston Zhang


Zeeshan Haider

Marketing Professional