Meet the Judges

We are the only Awards where judges can apply for the position, but still have to go through a thorough screening process. Only the best will be selected to judge.

Becoming a judge is a fantastic opportunity to learn about the latest business developments, network with other professionals and offer your feedback on the entries.

And our judges really enjoy the experience: 100% of those surveyed after last year’s UK Customer Experience Awards expressed satisfaction with the overall experience!

Many return each year, to see how the industry has moved forward and what new ideas are circulating.

This year, we’ve also founded The Judge Club, where our most experienced judges get together to review the judging process and make recommendations for future improvements.

Meet the Judges from 2019

Ali Mehboob

Head of Marketing

Anas Almarie


Andi Rizen

Director Business Development

Ayman Al Jayyousi

Institutional Excellence Expert

Ayman Alawadi

Group Managing Director

Bella Mestoeva

Head of Performance and Reward

Berc Cubukciyan

Management Consulting Manager

Bianca Gracias

General Counsel

Captain Faisal AlShehhi

Certified Internal Auditor

Chantelle Herbst

Business Unit Manager / Project Director

Cholpon Ermamatova

Regional Business Development Manager MENA

Ciaran Kelly

Managing Director

Davide Capitanio

Innovation Strategy Senior Manager

Dr Hanan Al Marzooqi

Governance & Compliance Director

Dr. Sara Al Mutawa

Head of IT Audit

Emad Hamdi

Managing Director

Faran Niaz


Hanane Benkhallouk

Executive Director, Founder

Indu Singhal


Jamal Mohamed Kiyasudeen

Director - Digital Innovation

Jorge Castellote


Juhi Yasmeen Khan

CSR & Charity Initiative Expert

Kaniz Samir-Mostaffa


Latifa Fouz

Director of Marketing & Communication

Laurent Guitart


Lea El Amm

Supply Chain Manager

Lydia Miller

Sr. Director Strategy & Analytics

Mahmoud El Shemy

Head Of Business Analysis

Major Faisal Abdullah Bin Belaila

Director of Strategy and Foresight Management

Manuel Gallo

Chief Operations Officer

Mélanie Lapointe

Lead Consultant

Mohamed Ali A. Maricar

Chief Operating Officer

Mohammed Al Marri

Head of Operations Audit

Mohammed Husary

UAS Co-Owner/Founder and Executive President

Naila Al Moosawi

Executive Human Resources Director

Neil Alexander


Nihal Motawea

UAE Executive Head

Nisrine Abou Saleh

HR Leader

Peiyi Lei

Business Development Director

Poonam Bhasin

Head of Business Excellence

Rima H Ahmed

CFO & Regional Director

Robert Di Franco

Senior Vice President

Samer Hasan

Business Development Manager

Shadi Dawi

CEO for | Hospitality | Digital Marketing | PR & Media

Shruthi Boosey Arora

Managing Partner & Director

Sumaya AlAli

Head of Quality Assurance section

Sunil Saxena

Managing Partner & Founder

Suryanarayan Kasichainula

Executive Vice President & Business Head (ERP)

Taher Afridi

Head of Information Security

Tiago Costa

Regional Head

Tony Arez

Director of Sales and Account Management

Youniss Bishari

General Manager

Zeeshan Haider

Marketing Professional