Indu Singhal is an Engineer & a Business Management Post Graduate, and is also a certified 6 Sigma Black Belt. She has been heading Visual Ace Business Solutions & EBM since their inception, for over 20 years. She has over 25 years of experience in various areas of business including Leadership, Human Capital, Business Strategy Formation, Process Re-engineering, Knowledge Management, and Value Chain Enhancement.
She is a self-employed Business Excellence Consultant and has worked closely with the Business Excellence Department under the Department of Economic Develop, Government of Dubai for well over a decade. She has guided various organisations, of all sizes, from several industries, in their process of Continuous Improvement. Indu has facilitated Balanced Scorecard Development & Implementation, Performance Management Systems Setup, PESTLE Analysis, SWOT Analysis, Ishikawa Diagram Studies, Cost-Benefit Analysis, development of Standard Operating Procedures (SOPs), etc. for many organizations in the UAE.
As an Innovator, she has conceptualized and designed, and is managing the EBM Benchmarking Program that facilitates transparent sharing of Business KPIs of various businesses from a cross section of industries across the UAE, exchange of business best practices through facilitation of B2B Benchmarking Visits and Club Sessions.
She has also conceptualized and designed, and is managing the first ever Health Awards across the UAE (2016) - a program that facilitates the recognition of the contribution of Organizations and Individuals in the Healthcare Industry across the UAE. This has also been endorsed by the Government of Dubai, UAE.