Head of Business Excellence
A successful Senior Management-level professional operating in the retail sector, Poonam is an entrepreneur, a mother and a certified yoga instructor. With specialist skills in Business Excellence, Process Development, Compliance and Project Management; her professional experience includes roles in retail and the aviation sector.
Poonam has a robust portfolio of professional development, including Leadership and Six Sigma Green Belt certifications.
Poonam is genuinely passionate about retailing and yoga, with early career experience of starting-up a successful retail business. Poonam has worked for Splash, a Dubai based fast fashion retailer where she has enjoyed regular recognition for the contribution she has made to the business. In her current role as Head of Business Excellence, she has supported commercial profitability by leading key projects for the business, operational standards and retail efficiency of the entire estate of retail outlets, through delivery of automation and productivity initiatives.
Poonam's entrepreneurial skills have been key to her success, and she excels at identifying and maximizing opportunities.
Delivering significant , measurable improvements that enhance customer experience is matter of personal pride to Poonam.